Privacy and Cookies Policy

This Privacy Policy explains the terms under which Bubble & Co, a website based in mainland Portugal, uses and processes the data and information of its visitors and/or Customers.

The rules for collecting, using and processing data and information are in accordance with national legislation and the Personal Data Protection Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016. This Privacy Policy comes into force to 12.09. 2021, date on which the website www.bubblecostore.com became accessible to any Internet User.

Data controller identification.

Renata dos Santos Moreira Andrez Duarte, responsible for the Bubble & Co brand, headquartered at Rua Manuel Ribeiro de Pavia, 3 2nd front 2700-547 Amadora, Portugal, holder of the sole individual company number n.º 270278338, guarantees the privacy and protection of data of its Users and Customers are responsible for the website www.bubblecostore.com (hereinafter referred to as the “Site”).

You can obtain more information about your rights and/or exercise them through the following contacts:

E-mail: hello@bubblecostore.com

Website: https://www.bubblecostore.com

How we collect your personal data

Bubble & Co collects the personal data of its Users and Customers in the following ways:

Voluntary completion of the Customer account creation form, by the holder of the personal data, through the Website and/or the App;

Spontaneous customer contact with Bubble & Co via email for contractual purposes;

Personal data subject to processing

Firstly, we only collect, record and store the personal data provided to us by Customers when creating their personal account, so that we can execute the contracts entered into with them.

For this purpose, we collect, register and maintain the following data:

- Full name;

– Taxpayer number;

- Billing address;

– Product delivery address;

– Credit card payment details (if the Customer chooses this payment method);

– Telephone contact;

- Email address;

Data collected for promotional and marketing purposes

By providing express and explicit consent to Customers, we store their email addresses so that we can send them a newsletter with new collections of our products and other promotional offers.

Customers may, at any time, revoke their consent, ceasing to receive our newsletters and/or promotional offers.

For what purposes may your personal data be used

In addition to the basis for the execution of contracts, Customers' personal data are processed for:

– Maintain communication between Bubble & Co and its Clients;

– Provide information and content of interest to its Customers and other newsletter subscribers;

– Improve the functioning of the Site, including content management and prioritization.

IMPORTANT: We do not transfer the personal data provided to us by our Users to Third Parties, for any purpose.

COOKIES

What are “cookies”?

Cookies are text files sent by websites that the user visits and which are stored on their computer. The information provided makes it possible to increase the efficiency of the Websites, making it easier for users to access the information they are looking for, eliminating the need to repeatedly enter the same information. Cookies are not used to collect personal information, they only identify the computer used.

Which cookies we collect and store:

Session ID;

User screen resolution;

Google Analytics.

How we keep your personal data safe

Our systems have a variety of security measures, including advanced encryption and authentication tools, to help protect and maintain the security, integrity and availability of your personal data.

Data retention deadlines

We keep your personal data from the moment you fill in the registration form to create a Customer account, until we are asked to delete them, or until you ask us to cancel your registration as a User, with the exception of data collected for purposes contractual. reasons and for the fulfillment of legal obligations.

Data breach (DATA BREACH)

Bubble & Co is not responsible for the content accessed through any link that takes the User to navigate outside the domain https://www.bubblecostore.com

Bubble & Co stores Customer data on servers of a third-party service provider that guarantees a high level of data protection. This entity does not have access to the data stored there.

Violation, or attempted violation of the Bubble & Co database will be duly communicated to the National Data Protection Commission, within 72 (seventy-two) hours, and will lead to the criminal and civil liability of the Agent(s). ) concerned, for the damage caused.

How you can change or withdraw your consent

You may at any time revoke the consent given to Bubble & Co to send you newsletters and promotional offers through our website https://www.bubblecostore.com
If you revoke consent statements, you will no longer be contacted and received communications for the purposes described in this Privacy Policy.

Please use hello@bubblecostore.com to contact us if you wish to revoke your consent.

account closure

The exercise of your rights is very important to us.

To cancel your account, access your customer area and click on the Delete Account link where you will find more information on how to close it.

Rights of the Data Subject

Website Users benefit from the following rights expressly provided for in Personal Data Protection Regulation 2016/679:

Right to Information - at the time of collection or treatment, the holder of personal data has the right to be informed about the purpose of the treatment, the person responsible for the data processing, entities to which their data may be communicated, conditions of access and rectification and what mandatory and optional data will be collected.

Right of Access – the holder of personal data has the right to access them, without restrictions or delays, as well as to know what information is available about the origin of the data, purposes of processing and communication of the same to third parties.

Right of Erasure - The data subject has the right to request that their data no longer be processed, erased and erased, under certain conditions, in the event of:

they are no longer necessary for the purpose for which they were collected;

the holders withdraw their consent or oppose their treatment;

if the data processing does not comply with legal provisions.

Right to limit processing – the holder of personal data has the right to have their data limited only to what is essential for the purpose of processing.

Right to data portability (data transfer) – the data subject has the right to receive their data, or to request their transmission to another entity that becomes the new person responsible for their personal data (only if technically possible) .

Right of Opposition – the data subject has the right to oppose, at his request and free of charge, the processing of his personal data for the purposes of direct marketing or any other form of prospecting and for his personal data to be communicated to third parties , unless otherwise provided by law.

Right to Knowledge of the existence of a data breach – the holder of personal data has the right to be informed in the event of any breach of security that compromises their personal data.

Right of Complaint to the supervisory authority – the holder of personal data has the right to complain not only to the person responsible for processing the company's personal data, but also to the supervisory authority, the National Data Protection Commission.

If you have any questions about the use of your personal data, please contact us at the following email address: hello@bubblecostore.com

Subject to certain conditions, you may be entitled to ask us to:

we provide additional information about the use of your personal data;

we provide you with a copy of the personal data you have provided to us;

provide the personal data that you have provided to another data controller;

update any inaccuracies in the personal data we hold;

that we delete personal data whose use is no longer legitimate;

let us limit how we use your personal data until your complaint is investigated.

Your exercise of these rights is subject to certain exceptions designed to safeguard the public interest (prevention or detection of crimes).

If you exercise any of these rights, we will review your request and respond, predictably, within 30 (thirty) days from the date of request.

Changing privacy policies

This Privacy Policy is effective from 09.12.2021, the date on which the website became accessible to the general public, and will remain in effect, except for any future changes to its provisions, which will be effective immediately after being posted on this page .

We reserve the right to update or change our Privacy Policy at any time and we recommend that you check this Privacy Policy regularly.

If we make any material changes to this Privacy Policy, we will either notify you via the email address you have provided to us or by posting a prominent notice on our website.